FAQs

How do new parishioners register for our parish’s FORMED subscription?

Registering for FORMED is easier than ever:

  1. Go to formed.org/signup
  2. Select your parish by entering name, city and/or zip code
  3. Register with your name and email address
  4. Check that email account for a link to begin using FORMED

We’ve created a series of videos to guide your parishioners through logging in, signing up, and using the platform. Watch them here.

Directions to Register, in Spanish are here.

 

How do I schedule a complimentary Orientation?

One of our Orientation Specialists would be happy to meet with you and the parish leadership team to show you how to get the most out of your FORMED subscription. Determine a time that works for your Pastor, FORMED Admin, DRE, AFF and any other key ministry leaders and then set your appointment on this link: https://calendly.com/formed-

How can I find the content I’m looking for?

Our improved search function will help you discover the content you are looking for, making it easier to find our programs, movies, e-books, and audios. Just click “SEARCH” at the top of the page and type a title, a subject or a speaker/author you’re looking for.
 

How do I receive FORMED Daily email?

You can direct your parishioners to sign up at formed.org/daily

On what devices is the FORMED app now available?

 
Users have been asking for FORMED to be available on more devices and we’re excited to launch a host of new options! In addition to your web browser, iOS and Android, we now offer Roku.
 
Does the FORMED work on my smart TV?
 
Yes! You can connect to FORMED from your TV by using one of the devices listed above, or if they’re pre-built into your TV, such as Roku, you’re all set!
 
Does FORMED have offline playback?
 
Yes! No internet? No problem! We’re excited to now offer offline playback to all FORMED users at no additional charge. Simply download the FORMED app on your portable device, find the content you want to watch offline, and download it to your device. Then watch it anywhere without Internet.
 
Can I save/bookmark all the content I’m interested in watching for later?
 
Yes! You can create a “My List” of all the great content you’re interested in and go back to it when you’re ready to watch. Once an item is added to your My List, it appears at the top of your main browse page.
 
Which content is Closed Captioned or subtitled?
Here is a list.
Can I download books from the FORMED app to the Kindle App in iOS?
 
Yes! These books are then permanently in your app.
 
Who can view/export parishioners that are registered?

The FORMED Admin can use the FORMED Admin Tool to see the names and emails of registered parishioners. See the FORMED Admin tab for more info.

 

 

 

Where is FORMED Leader Resources site?

Leaders Resources, tutorials, promotional materials and more is at http://leaders.formed.org/

 

Why did FORMED change in the Fall of 2019?

 
In short, because our users asked us to change.

We have been hard at work these past few months listening to you, your parishioners, and all of our customers and we are excited to announce the new and improved FORMED.

In response to what you asked for, the original FORMED that you know and love now has improved performance, an enhanced search tool, new features, and new ways for our users to watch our programming, listen to audio or read e-books on their connected TVs and devices.

Watching great Catholic content at your parish just got a whole lot easier. In addition to browser, iOS, Android and TVOS, we now offer Roku, and many more avenues for you and your parishioners to engage with our content.

Offline playback, My List creation and the ability to resume watching where you left off are all features requested by our users that are now on the platform.

Additionally, an improved search function will help you better discover the content you are looking for, making it easier to find our movies, programs, e-books and audio.

Lastly, our newly designed user interface, mirroring some of the best-of-breed On-Demand solutions in the market, will make navigating the experience even more enjoyable.

 

Do my parishioners still need to use our parish code or custom registration URL?

Registering has become a lot easier and parish codes and custom registration urls are no longer needed for your parishioners to register for FORMED through your parish! Now, parishioners simply need to go to formed.org/signup and find your parish to register.

 

 
Will my parishioners user emails and passwords still work?


Passwords are difficult and insecure. Which is why many technology companies are moving toward passwordless authentication, relying on the security of technology giants like Google, Facebook and Amazon. In short, passwords are being phased out online. We debated doing this ourselves, and in doing our research, we found that the number one reason for the majority of our support calls was lost passwords. Additionally we wanted to provide the most secure solution to our users. The decision became clear. We too would move away from passwords. Going forward, your emails will still work. You will just be authenticated through your email, rather than directly on the site. Once logged in, you will not need to re-register.  Going forward, as long as you don’t log out or clear your cookies, you will remain logged in.

 

I can’t find my Dashboard. Where is it?

 
With each new app, comes more data. We are now ingesting user data from TVs, tablets, gaming consoles, and more. To integrate this new data into our systems and to better display it for you, we have unfortunately had to remove the analytics dashboard. We were forced to make a decision to wait to roll out the new apps and launch everything together or give you the very best experience now while we actively work to develop a new dashboard. We chose to give you all the features you have been asking for and thank you for your patience as we update the dashboard.
 

This is great, but is my FORMED subscription going to cost more now?

 

The best part about all these new improvements to FORMED is that they’re available to you at no additional cost!

 

In the past, the FORMED site has occasionally had technical issues, will this be addressed?

Priority number one with this upgrade has been to address past technical issues and ensure that FORMED is fully functional at all times. The original FORMED that you know and love now has improved performance, with a simplified sign in, faster load times, and an upgraded video player!
 
 
If I have additional questions, who should I contact?
 
ParishCare is happy to assist and can be contacted by email at parishcare@formed.org or by phone at 844-367-6331.