Frequently Asked Questions

One of our Orientation Specialists would be happy to meet with you and the parish leadership team to show you how to get the most out of your FORMED subscription. Determine a time that works for your Pastor, FORMED Admin, DRE, AFF and any other key ministry leaders and then set your appointment on this link:

Our improved search function will help you discover the content you are looking for, making it easier to find our programs, movies, e-books, and audios. Just click “SEARCH” in the menu bar and type a title, a subject or a speaker/author you’re looking for.

You can direct your parishioners to sign up at

Users have been asking for FORMED to be available on more devices and we’re excited to launch a host of new options! In addition to your web browser, iOS and Android, we now offer Roku.

Yes! You can connect to FORMED from your TV by using one of the devices listed above, or if they’re pre-built into your TV, such as Roku, you’re all set!

Yes! No internet? No problem! We’re excited to now offer offline playback to all FORMED users at no additional charge. Simply download the FORMED app on your portable device, find the content you want to watch offline, and download it to your device. Then watch it anywhere without Internet.

Yes! You can create a “My List” of all the great content you’re interested in and go back to it when you’re ready to watch. Once an item is added to your My List, it appears at the top of your main browse page.

Yes! These books are then permanently in your app.

The FORMED Admin can use the FORMED Admin Tool to see the names and emails of registered parishioners. See the FORMED Admin tab for more info.

Leaders Resources, tutorials, promotional materials and more is at

In short, because our users asked us to change.

We have been hard at work these past few months listening to you, your parishioners, and all of our customers and we are excited to announce the new and improved FORMED.

In response to what you asked for, the original FORMED that you know and love now has improved performance, an enhanced search tool, new features, and new ways for our users to watch our programming, listen to audio or read e-books on their connected TVs and devices.

Watching great Catholic content at your parish just got a whole lot easier. In addition to browser, iOS, Android and TVOS, we now offer Roku, and many more avenues for you and your parishioners to engage with our content.

Offline playback, My List creation and the ability to resume watching where you left off are all features requested by our users that are now on the platform.

Additionally, an improved search function will help you better discover the content you are looking for, making it easier to find our movies, programs, e-books and audio.

Lastly, our newly designed user interface, mirroring some of the best-of-breed On-Demand solutions in the market, will make navigating the experience even more enjoyable.

Registering has become a lot easier and parish codes and custom registration urls are no longer needed for your parishioners to register for FORMED through your parish! Now, parishioners simply need to go to and find your parish to register.

Passwords are difficult and insecure. Which is why many technology companies are moving toward passwordless authentication, relying on the security of technology giants like Google, Facebook and Amazon. In short, passwords are being phased out online. We debated doing this ourselves, and in doing our research, we found that the number one reason for the majority of our support calls was lost passwords. Additionally we wanted to provide the most secure solution to our users. The decision became clear. We too would move away from passwords. Since September 2019, you enter your email. You will then be authenticated through your email, rather than directly on the site with a password. Once logged in, you will not need to re-register.  Going forward, as long as you don’t log out or clear your cookies, you will remain logged in.

ParishCare is happy to assist and can be contacted by email at or by phone at 844-367-6331.